Resident Relations Coordinator - Chicago - Magellan Development Group


Resident Relations Coordinator – Chicago

Resident Relations Coordinator – Chicago


Magellan Property Management is seeking an energetic and driven Resident Relations Coordinator to assist in the management of a luxury high rise property in downtown Chicago.

Responsibilities include:

  • Assists with day-to-day management of office including, move ins, move outs, resident needs, work orders, correspondence, etc.
  • Professionally greet all visitors to the office
  • Assist Property Manager with various administrative reports.
  • Maintain effective resident communication, responding promptly to resident inquiries and service requests.
  • Greet prospective residents and performs leasing functions.
  • Ensure that the community’s interior and exterior are impeccable.
  • Responsible for excellent first impression of property
  • Provide superior customer service to residents and prospects.
  • Able to work weekends.

The ideal candidate will possess:

  • High school diploma or equivalent, college degree preferred.
  • Residential Leasing License required.
  • Effective communication and presentation skills both written and verbal, formal and informal.
  • Superior customer service and multi-tasking skills.
  • General computer and software skills, including strong knowledge of Microsoft Office and Outlook.
  • Awareness and knowledge of industry specific software programs such as YieldStar, Yardi, SafeRent, RentCafe and Rise a plus.